Frequently Asked Questions

Official videos explaining what do you get as video on demand, how to subscribe, how to manage your account and so on. Follow us on Twitter and Facebook.
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Getting Started

Free live streaming

You can watch unlimited complimentary live streaming trading here!

How to subscribe

You do not need to register, unless you are going to subscribe to a paid plan. Choose one here

Calendar & duration

Each live streaming service has its own calendar and operating hours.

Free vs. paid live streaming

There’s no comparison between free and paid live streaming, but the complimentary version it is of great value.

Subscribing

Packages

We offer different programs for non professionals and professionals. Refer to our plans including premium add-ons which can be purchased in the marketplace.

Refunds & cancellation

Refer to our refund policy. You may cancel your service by logging into your account.

How to pay

Paypal, credit card and wire transfer is available. For amount higher or equal to $5,000 wire transfer required.

Recurring transactions

No recurring transactions. To renew you have to do it before expiration date, or you lose access to the service.

Transactions & invoices

Get an invoice and manage your active subscriptions directly from your account.

What does it include

Compare our work to others by reading this review, or this testimonial. Compare Vieira to stock gurus on the media here.

Technically Speaking

Requirements

Although it works on any browser it is mandatory the use of an iPAD and high speed internet to have the best live streaming experience. Use complimentary live streaming to test it!

Streaming quality (ABR) & restrictions

Adaptive bitrate (ABR) adjust video quality according to your internet connection. You may also change it manually on the player.

Standard vs. premium support

For standard support submit a ticket here. Premium support requires an order to be placed here.

nDVR - playback live streaming

Currently not available due to third party restrictions. Contact us for more details.

Other Questions

Profits & losses

We express our own opinion. Profit it is not a guarantee and losses may happen. Read our disclaimer and terms of service.

Tutorials

Please find here a list of available demos for your guidance

Professionals vs. non-professionals

Professionals are not allowed to subscribe to non-professional plans. Non-professionals may subscribe to any plan.

Notifications & chat

Notifications, feedback, chat or real time collaboration only available in services including Yammer – see pricing plans.